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Not all products are displayed in the store

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  • #593320

    AT
    Participant

    Hi support, What could be the reason why not all products in a certain category are displayed?

    For example: in the left panel it shows 42 products, but when clicking there, only 2 are displayed. Attached is the URL and screenshots.

    https://www.estacionbazar.com.ar/cat/bazar/coccion/horno/

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    #593460

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Navigate to WooCommerce -> Status -> Tools -> Term counts -> Recount and check the issue.

    If the issue remains, share the wp logins details of your site I will check and give you a possible solution.

    Best Regards.

    #593952

    AT
    Participant

    Hello!

    I performed the steps, but no results.
    I share my WP login details privately.

    Any other requirements, I remain attentive.
    Thanks in advance!

    Greetings!

    #594069

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    This issue happen when you visit the site as a guest user. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know i will further check on your site and give you a possible solution.

    Best Regards.

    #594645

    AT
    Participant

    Hello support,

    I deactivated all the plugins and then activated them one by one and incredibly the error disappeared!
    I still don’t know what happened, but it’s working normally now.

    Thank you!

    #594797

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I’m glad to hear the issue is resolved! Sometimes, plugin conflicts can cause temporary issues, and deactivating and reactivating them can reset certain settings or clear out conflicts. If the problem reappears or if you notice any other issues, feel free to reach out. We’re here to help!

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)