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Patcher error ( Unable to patch anything )

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  • September 4, 2024 at 12:29 pm #595155

    venir313
    Participant

    Hi was trying to find similar post but i couldn’t.

    This happens whenever I try to patch something.

    • This topic was modified 6 months ago by venir313.
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    September 4, 2024 at 12:41 pm #595162

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    September 4, 2024 at 12:55 pm #595168

    venir313
    Participant

    I am attaching the details below.

    Thank you.

    September 4, 2024 at 2:22 pm #595200

    Artem Temos
    Keymaster

    As we can see, your theme files permissions don’t permit to edit files as shown on the screenshot https://monosnap.com/file/A0pa6GcEJbOYPS1mgqPK0BeJ4b4odp
    You need to fix file permissions on the server to make it work.

    September 4, 2024 at 3:38 pm #595227

    venir313
    Participant

    Thank you.

    September 5, 2024 at 9:16 am #595360

    Artem Temos
    Keymaster

    You are welcome. Feel free to contact us if you have any further questions.

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Viewing 6 posts - 1 through 6 (of 6 total)

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