Home Forums WoodMart support forum WooCommerce Checkout Manager Plugin problem

WooCommerce Checkout Manager Plugin problem

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #595273

    riotable
    Participant

    Hello

    I use this plugin premium. There is a form on the payment page where we upload an image or pdf file. This plugin works fine when I use another theme. But when I use woodmart, the file upload part of the plugin does not work. how can i solve this problem

    problem : https://www.loom.com/share/55fea7e820c24ff0a0b55cf2881836eb

    #595363

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Could you please record a video of how it works with the default theme so we can see the difference and check this on your website?

    Kind Regards

    #595827

    riotable
    Participant

    Hi,

    https://www.loom.com/share/36c42c80be6446368be79189ad94a9ba?sid=bda1b430-2b3b-45b4-ac93-c9cca0d04dc4

    As in the video, the file is uploaded to a different input.In AJAX post action the dataType appears as ‘JSON’. Shouldn’t the dataType be form-data?

    #596056

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Thank you for the video. But we need to see how it works with the default theme first to understand the difference and try to find what is wrong.

    Kind Regards

    #596142

    riotable
    Participant
    #596177

    Artem Temos
    Keymaster
    Xtemos team

    Thank you for the video. Try to disable checkout custom layout in Dashboard -> WoodMart -> Layouts and test how it works.

    #596449

    riotable
    Participant

    Yes, it worked when I did it this way. So can’t I use this layout actively?

    #596471

    Artem Temos
    Keymaster
    Xtemos team

    It looks like this plugin works with the default Checkout layout only. You can consult with the plugin’s developers and ask why it doesn’t work with custom layouts.

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)