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freshly installed and import black friday prebuilt , its mobile layout is a mess

Viewing 7 posts - 1 through 7 (of 7 total)
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  • September 6, 2024 at 6:01 pm #595809

    bestshop24h
    Participant

    hi,
    where to submit a ticket? i just freshly installed and import black friday prebuilt webiste ,why its mobile layout is a mess? all version is the latest

    sincerely

    September 7, 2024 at 5:53 am #595863

    bestshop24h
    Participant

    waiting for reply,
    why freshing install have problem?

    September 7, 2024 at 11:05 am #595894

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please try to deactivate the plugins not related to the theme and import the demo again.

    Try to Increase the “PHP Max Input Vars” parameter to 10000 or higher in your PHP configuration and import the demo again.

    If you have any questions feel free to contact us.

    Best Regards

    September 7, 2024 at 11:20 am #595902

    bestshop24h
    Participant

    hi

    1,all installed plugins are recommended woodmart installation instrunction,which one is not related to the theme?
    2,PHP Max Input Vars alreadly is 10000,

    did you check the website’s backend?

    sincerely

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    September 7, 2024 at 2:14 pm #595918

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the plugins except these ones:
    Slider Revolution
    Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    Switch to the parent theme and import the demo again and check the issue.

    Best Regards

    September 7, 2024 at 3:21 pm #595937

    bestshop24h
    Participant

    problem solved,(guess because of two avada plugins)

    September 9, 2024 at 8:46 am #596045

    Aizaz Imtiaz Awan
    Keymaster

    Sounds Great! that your issue has been solved.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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Viewing 7 posts - 1 through 7 (of 7 total)

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