Home › Forums › WoodMart support forum › Product label elements do not display properly

Product label elements do not display properly

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • September 9, 2024 at 1:41 pm #596165

    yk5882228
    Participant

    I’m in a single product layout and have added two product tab elements. The first one has Description and Enable additional info tab enabled and the second one has Rating tab enabled. What actually happens is: the first one displays normally, but the second one displays the Enable additional info tab instead of the Evaluation tab.

    Attachments:
    You must be logged in to view attached files.
    September 9, 2024 at 4:15 pm #596237

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Navigate to Theme Settings > Single Product > Tabs > Additional tabs and check the tabs.

    For the products reviews, Please enable the reviews in the Woocommerce > Settings > Products.Also, Make sure that, Reviews option is enabled in the Product data metabox. https://ibb.co/Bg3zY4W.

    Best Regards

    September 10, 2024 at 5:04 am #596304

    yk5882228
    Participant

    I’ve checked all of these and still can’t solve my problem.

    September 10, 2024 at 11:56 am #596389

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know I will further check on your site and give you a possible solution.

    Best Regards

    September 11, 2024 at 5:27 am #596549

    yk5882228
    Participant

    There is no conflict with the plugin. This happens when I enable Layout–>Single product–>Single product layout. But when I don’t enable it it just displays normally. I have provided my login details, please help me to find the cause and fix it as soon as possible.

    September 11, 2024 at 11:26 am #596675

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Your issue has been resolved. Check back your site and check the issue.

    Best Regards

    September 12, 2024 at 5:07 am #596824

    yk5882228
    Participant

    I need to have my comment module show up separately below the description, not with it.

    September 12, 2024 at 10:39 am #596914

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Now check back your site and check the issue.

    Best Regards

    September 12, 2024 at 12:33 pm #596970

    yk5882228
    Participant

    Resolved. Thank you.

    September 12, 2024 at 1:52 pm #596994

    Aizaz Imtiaz Awan
    Keymaster

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)

The topic ‘Product label elements do not display properly’ is closed to new replies.