Widget shrinking

This topic has 9 replies, 2 voices, and was last updated 1 month, 2 weeks ago by Aizaz Imtiaz Awan.

Viewing 10 posts - 1 through 10 (of 10 total)

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September 12, 2024 at 12:35 am #596815

Crestana
Participant

Hello,

I have a Widget showing products on a GRID , but suddenly it started to shrink.
See Attached image.

Can you help me?

September 12, 2024 at 11:57 am #596948

Aizaz Imtiaz Awan
Keymaster

Hello,

Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

Best Regards

September 13, 2024 at 3:23 pm #597286

Crestana
Participant

Hello Aizaz,

Thank you for your answer.

I have deactivated all non required plugins but the issue persisted.

Would you check it please?

Sending credentials on private.

September 14, 2024 at 9:27 am #597417

Aizaz Imtiaz Awan
Keymaster

Hello,

Please keep all the plugins that are not related to our theme temporarily turned off.

Best Regards

October 7, 2024 at 1:38 pm #603056

Crestana
Participant

Mr. Aizaz

All plug ins not related to the theme are off.

Could you check it please?

October 7, 2024 at 3:42 pm #603114

Aizaz Imtiaz Awan
Keymaster

Hello,

Your issue has been resolved. Check back your site and check the issue.

Best Regards

October 7, 2024 at 5:23 pm #603157

Crestana
Participant

Thank you so much

Can you give me a hint on what was happening?

I have to turn on my necessary plugins.

October 8, 2024 at 9:06 am #603271

Aizaz Imtiaz Awan
Keymaster

Hello,

Edit the page with page builder > Edit Container > Set the Content Width Full Width and in the Xtemos layout choose the Stretch Container https://ibb.co/s1DYvJ4

Best Regards

October 8, 2024 at 1:55 pm #603401

Crestana
Participant

Thank you very much!

October 8, 2024 at 2:00 pm #603405

Aizaz Imtiaz Awan
Keymaster

Most Welcome!!!.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.
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