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how often and how quickly we will get response

This topic has 1 reply, 2 voices, and was last updated 2 years ago by Aizaz Imtiaz Awan.

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September 12, 2024 at 10:26 pm #597109

skulkarni
Participant

Hello there, we are working on a project that needs quick design fixes. If I post my questions here how quickly I will get response?

September 13, 2024 at 1:16 pm #597250

Aizaz Imtiaz Awan
Keymaster
Xtemos team

Hello,

Our support working time is 9 AM to 6 PM Monday to Saturday GMT+3. Our agents work in different time zones so the answer might be expected at another time as well. Usually, it takes a few hours to answer during working time (up to 24 hours) and 12-48 hours on weekends and holidays.

Best Regards
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