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woocommerce single Product 360 videos not working Urgent!!!

Viewing 6 posts - 1 through 6 (of 6 total)
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  • September 15, 2024 at 5:12 pm #597562

    kevin.thommes
    Participant

    Hello, I’m facing a problem with 360 view in my website.
    I have properly inserted image sequence as it suppose to but for some reason the image does not show up.

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    September 16, 2024 at 12:29 pm #597678

    Hung Pham
    Keymaster

    Hi kevin.thommes,

    Thanks for reaching to us.

    In order to assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Best Regards.

    September 16, 2024 at 12:32 pm #597681

    kevin.thommes
    Participant

    Here its is the acces

    September 17, 2024 at 7:16 am #597839

    Hung Pham
    Keymaster

    Hi kevin.thommes,

    Thanks for details.

    Would you mind if I deactivate extra plugins for testing? Please confirm me back.

    Regards,

    September 17, 2024 at 4:21 pm #598009

    kevin.thommes
    Participant

    Yes sure

    September 18, 2024 at 10:03 am #598191

    Hung Pham
    Keymaster

    Hi kevin.thommes,

    Thanks for confirmation.

    I switched to Parent theme and the layout is showing correctly. Please check your child theme again.

    Regards,

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Viewing 6 posts - 1 through 6 (of 6 total)