Reviews.

Hi manuel-logika,

Thanks for reaching to us.

First of all, I’m really sorry have taken long time to reply you due to the weekend.

And in order to assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Best Regards.

Hi manuel-logika,

Thanks for details.

Admin credential is incorrect, please check again.

Regards,

Hi manuel-logika,

Thanks for details.

I tried but it still doesn’t work.

Regards,

Hi manuel-logika,

Thanks for details.

1. Make sure Reviews are enabled in the Woocommerce > Settings > Product.

And enable the Reviews for the product: https://take.ms/YC7mj , then disable this option in the WooCommerce settings: https://take.ms/hgMbq , and then you can leave the review easily.

2. I kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes) and keep WoodMart Core and WooCommerce plugins activated. This is to ascertain whether the issue you are experiencing is due to our theme or not.

If the problem persists even with the default WordPress theme, it would suggest that WoodMart theme is not the cause of the issues.

Regards,