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Unable to import woodmart demo

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • September 23, 2024 at 2:26 pm #599387

    lingxatelier
    Participant

    Hello everyone,
    I hope you’re doing well?
    I acquired the woodmart theme. so when I wanted to import the demo, I got a max execution time error. once at my host, I noticed that I did not have the possibility of increasing this.

    so I would like to know how I can proceed to import the demo.

    September 23, 2024 at 3:11 pm #599413

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    September 23, 2024 at 4:44 pm #599463

    lingxatelier
    Participant

    Thank you very much for the feedback.
    attached my login information
    I would like to specify that I want to import the Fashion Flat demo from the Fashion category
    Thanks

    September 23, 2024 at 4:49 pm #599464

    Artem Temos
    Keymaster

    Please disable all plugins that are not related to our theme temporarily.

    September 23, 2024 at 5:39 pm #599487

    lingxatelier
    Participant

    Hello

    September 23, 2024 at 5:44 pm #599488

    Artem Temos
    Keymaster

    We have imported the dummy content successfully. Please test it from your end now https://gyazo.com/3cbe61630f428926e592fbabab276d53

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Viewing 6 posts - 1 through 6 (of 6 total)