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Shop Layout has changed after update?

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  • September 25, 2024 at 11:18 am #599939

    peter-9793
    Participant

    Hi I have just noticed that my shop page layout built using woodmart layouts is not working at all?
    It did work in the past, i think before the last update but can’t be sure?

    Shop home page is fine
    Shop Category page looks ok i think?
    Shop Category archives page does not work.

    I Have a menu in the banner which shouldn’t be there and also no sidebars / filters etc.

    Can you help please asap as people can’t filter or navigate properly.

    September 26, 2024 at 9:17 am #600250

    peter-9793
    Participant

    Also the mobile version is all messed up.

    September 26, 2024 at 4:48 pm #600476

    Hung Pham
    Keymaster

    Hi peter-9793,

    Could you please record videos of issues for a better understanding of the issue?

    Best Regards.

    October 4, 2024 at 2:25 pm #602547

    peter-9793
    Participant

    Please see comments below.

    October 6, 2024 at 4:42 pm #602844

    Hung Pham
    Keymaster

    Hi peter-9793,

    Thanks for the video.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, the old one doesn’t work, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

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Viewing 5 posts - 1 through 5 (of 5 total)