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I have some issues regarding the Product archive page

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  • September 26, 2024 at 12:03 pm #600344

    petru.necula2
    Participant

    I have some issues regarding the Product archive page on mobile, it gives me some blank space between the header and the products but on editor on mobile it’s not showing anything.

    September 26, 2024 at 1:20 pm #600374

    petru.necula2
    Participant

    actually from what I see is that there’s an issue with the the sidebar on the shop page on mobile, i disabled the elements that were sending to it, but when they were active they didn’t show up ,and left the space wide open. I ” patched” the issue by putting a category element there, but please look into it. Thanks

    September 26, 2024 at 1:22 pm #600375

    petru.necula2
    Participant

    you can see here in the screenshot the categories tab open but nothing showing up…

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    September 26, 2024 at 2:29 pm #600407

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have not seen any blank space between the header and products on your site.
    See screenshot for clarification:
    https://ibb.co/fGMgkWq

    Best Regards

    September 30, 2024 at 11:05 am #601279

    petru.necula2
    Participant

    Hello, I instaled WPML and suddenly many of my pictures were messed up, do you have any ideea why?
    – reference for exemple : https://abovetobacco.com/product/arrow_mint_cosmic_max_20_mg_999_puffs/ , tried to disable the plugin but it seems that the picture is not there, but when i go into the gallery it shows up blank but upon clicking the picture is there.

    September 30, 2024 at 2:16 pm #601340

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Could you please share some screenshots of the issue so I can better understand which images sections are missing? This will help me guide you more effectively.

    Best Regards

    September 30, 2024 at 2:19 pm #601345

    petru.necula2
    Participant

    sure sure here on the products range : https://abovetobacco.com/shop/?filter_brand=aroma-king , those were the most affected it seems

    September 30, 2024 at 2:20 pm #601349

    petru.necula2
    Participant

    This would be the ss

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    September 30, 2024 at 3:42 pm #601382

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know I will further check on your site and give you a possible solution.

    Best Regards

    September 30, 2024 at 3:45 pm #601383

    petru.necula2
    Participant

    So the thing is, I already tried to remove all the third-party plug-ins but that didn’t work so please can you check up how the images are cached inside the website because that seems to affect the loading of the actual images.
    Is there any issue regarding the sizes or something like that because I found it pretty weird? The fact that only some of the images were affected not all of them and after reloading the images everything was fine.

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