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Product gallery bug for variation products

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  • Author
    Posts
  • #601008

    yayoooo
    Participant

    Hello Woodmart team,

    We are having issues with products which are variable.When we want to check the second or third or fourth image of a product variation it brings us back to the default variation image.We have tried different solutions but still not working.

    #601177

    Luke Nielsen
    Keymaster

    Hello,

    Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable it all back.

    Thank you in advance.

    Kind Regards

    #601179

    yayoooo
    Participant

    Okay

    #601414

    Luke Nielsen
    Keymaster

    Hello,

    When enabling the parent theme and disabling all 3rd party plugins, it looks like works well, here is a video – https://take.ms/7IHhA

    Please disable all plugins except these ones:

    Elementor or WPBackary
    Woodmart Core
    WooCommerce
    Enable the Parent theme

    Then activate the plugins one by one, checking the issue to detect which one causes the problem.

    I await your response.

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)