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Promo Popup

Viewing 6 posts - 1 through 6 (of 6 total)
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  • September 30, 2024 at 2:02 pm #601332

    haseebirshad008
    Participant

    How i can fix promo popup i do not want this and also i have clicked on NO. but its still showing. how i can fix it. Please check both Screenshots

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    September 30, 2024 at 2:28 pm #601354

    Luke Nielsen
    Keymaster

    Hello,

    Make sure that you have disabled it in Theme Settings -> General -> Promo popup: https://take.ms/1am0e

    If you have disabled it and it still shows, then clear the browser/site/server cache and recheck the issue.

    Kind Regards

    September 30, 2024 at 2:30 pm #601356

    haseebirshad008
    Participant

    I have check on different browsers and devices also. Its still shows

    September 30, 2024 at 2:41 pm #601357

    Luke Nielsen
    Keymaster

    Hello,

    Send me access to the admin panel so I can investigate the issue on your side.

    Thank you in advance.

    Kind Regards

    September 30, 2024 at 3:14 pm #601376

    haseebirshad008
    Participant

    I have enter the details in Private content

    September 30, 2024 at 5:25 pm #601421

    Luke Nielsen
    Keymaster

    Hello,

    Please disable all plugins except these ones:

    Elementor or WPBackary
    Woodmart Core
    WooCommerce
    Enable the Parent theme

    Then activate the plugins one by one, checking the issue to detect which one causes the problem.

    Let me know the result.

    Kind Regards

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Viewing 6 posts - 1 through 6 (of 6 total)