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My shop crashed down

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • October 1, 2024 at 7:34 pm #601784

    petru.necula2
    Participant

    I need urgent support, my shop crashed down I don’t know why

    October 1, 2024 at 8:29 pm #601796

    petru.necula2
    Participant

    I already tested with the theme disabled and it works…. so it’s from the theme, please help!!

    October 1, 2024 at 8:38 pm #601798

    petru.necula2
    Participant

    I’m trying to upload a older version of the theme to see if that would fix the issue…

    October 1, 2024 at 8:48 pm #601799

    petru.necula2
    Participant

    did not work ,it completly crashes everything, and makes the site go whitescreen

    October 1, 2024 at 8:53 pm #601801

    petru.necula2
    Participant

    So some theme file is corrupted or it conflicts with woocommerce somehow… if I deactivate the theme it works..

    October 1, 2024 at 9:07 pm #601802

    petru.necula2
    Participant

    this seems to crash everything : /wp-content/*themes/woodmart/inc/integrations/woocommerce/modules/dynamic-discounts/class-manager.php:198* ….

    October 1, 2024 at 9:12 pm #601803

    petru.necula2
    Participant

    Ftp acces given

    October 1, 2024 at 9:29 pm #601805

    petru.necula2
    Participant

    I managed to repair it myself… It seems that woodmart is not compatible with the last version of php.. and I had to downgrade it to a older version

    October 1, 2024 at 9:37 pm #601806

    petru.necula2
    Participant

    I changed into version 7.4 from 8.1 , but please investigate if you can why did this happen, because the downgrade itself made my website load a tad slower..

    October 2, 2024 at 9:12 am #601841

    Artem Temos
    Keymaster

    Hello,

    Our theme is fully compatible with the latest PHP version. Please update it on your server now and provide us with all the necessary access so we can check this for you.

    Kind Regards

    November 2, 2024 at 12:14 pm #609418

    petru.necula2
    Participant

    Hey there, I keep having an issue with elementor when I’m trying to update the single product layout page. It keeps giving me error 500 and I can not figure out what to do..

    November 3, 2024 at 9:43 am #609494

    Artem Temos
    Keymaster

    Hello,

    Please provide us with your actual admin access so we can check the issue for you.

    Kind Regards

    November 28, 2024 at 11:43 pm #617359

    petru.necula2
    Participant

    Hello it seems my slider doesn’t work as it should …? on my editor I have one picture but when the website loads it’s a old one

    November 29, 2024 at 1:25 am #617367

    petru.necula2
    Participant

    Also i have another issue, it seems that the hour would not update, even if I already changed it into UTC+2 , it’s still on UTC

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Viewing 14 posts - 1 through 14 (of 14 total)