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Banners Not Linking Properly – Wrapper Link Issue with Elementor Carousel

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  • #602363

    tradeadaptkorea
    Participant

    We are experiencing an issue where the links within the banners are not working.

    On our site’s main banner, we have always used the ‘Wrapper Link’ to connect the banner to a category page directly. However, the links are currently not working. Should we use a different method to link the banners?

    We are trying to upload the banners as a carousel using Elementor, and we would like to assign a unique link to each banner. Could you kindly explain how to do this as if you were explaining to a beginner?

    I have attached an image showing the Wrapper Link method we previously used.

    #602514

    Hung Pham
    Participant

    Hi tradeadaptkorea,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me screenshots that illustrate the problem to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    #602866

    tradeadaptkorea
    Participant

    Please check the enclosed file for better understanding. We are currently running a sale promotion with ads, so this needs to be fixed urgently!

    #602867

    tradeadaptkorea
    Participant

    Please check this image if the previous one is not opening properly.

    Attachments:
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    #603018

    Hung Pham
    Participant

    Hi tradeadaptkorea,

    It seems Wrapper Link is extra plugin’s feature, if so, for specialized assistance and potential solutions, I kindly suggest that you reach out directly to the author plugin’s support team, who are better equipped to provide you with the guidance you requires.

    Or you can use default Additional Options with Link option https://ibb.co/GVb0yKk

    If you have any questions please feel free to contact us.

    Best Regards,

Viewing 5 posts - 1 through 5 (of 5 total)