Buttons in “Theme settings” not working in wp-admin interface anymore

This topic has 5 replies, 2 voices, and was last updated 4 weeks ago by Artem Temos.

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October 4, 2024 at 1:00 pm #602512

kalko555
Participant

Hi,
I have a problem my theme setting is not working properly in admin interface.
Click on any button in the menu items “Theme settings” or “Basel” is doing nothing. It means I cannot change logo or make any theme modifications. Buttons are not working.

It was working some times ago but it suddenly stopped -> probably after some updates?
I tried to deactivate all plugins but unfortunately issue persists.

In private chat, I am also sending you credentials to login to admin interface.
I have purchased extended support to help with that.

Thank you for support

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October 4, 2024 at 3:07 pm #602564

Artem Temos
Keymaster

Hello,

Sorry, but we can’t enter your dashboard to check this https://monosnap.com/file/5UOfdb0KSb3m9y5oRoFKGtNr4WINKc

Kind Regards

October 7, 2024 at 3:42 pm #603112

kalko555
Participant

Hi,
issue with preventing access to the dashboard was fixed on 04.10.2024. Now you should be able to access it without any problems. Do you have any updates, please what could be wrong there and why we cannot modify template settings?

Kind Regards

October 7, 2024 at 3:51 pm #603121

Artem Temos
Keymaster

We checked your site and we see that there are no WordPress Secret Keys in your wp-config.php https://wpscan.com/blog/wordpress-secret-keys/ because of this your Theme settings are not working. So add them and check if it helps.

October 7, 2024 at 4:01 pm #603132

kalko555
Participant

WordPress Secret keys added and theme settings are working again.
thank you for your great support!

October 7, 2024 at 4:18 pm #603137

Artem Temos
Keymaster

Great, you are welcome! Feel free to contact us if you have any further questions.
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