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Elementor doesn’t work.

Viewing 7 posts - 1 through 7 (of 7 total)
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  • October 5, 2024 at 12:24 pm #602720

    jacopoferroni2706
    Participant

    when I click on “edit with elementor” the loading of elementor itself freezes until the “enable safe mode” button appears.
    After enabling safe mode the site keeps getting stuck–I have already disabled all plugins, so I assume it is not a problem due to them.
    Someone please help me as soon as possible.

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    October 7, 2024 at 9:11 am #602907

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    October 7, 2024 at 10:38 am #602965

    jacopoferroni2706
    Participant

    va bene, provate a controllare.

    October 7, 2024 at 12:39 pm #603037

    Artem Temos
    Keymaster

    Please send us your FTP access as well.

    October 7, 2024 at 1:11 pm #603043

    jacopoferroni2706
    Participant

    done

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    October 7, 2024 at 1:17 pm #603047

    jacopoferroni2706
    Participant

    information are visible to moderators only

    October 7, 2024 at 2:53 pm #603086

    Artem Temos
    Keymaster

    As we can see, this problem exists with the default theme as well. So it looks like an Elementor bug. Please check it with the default theme and contact Elementor support for help.

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Viewing 7 posts - 1 through 7 (of 7 total)