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Variation selection don’t work on archive page
- This topic has 9 replies, 2 voices, and was last updated 1 year ago by
Hung Pham.
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AuthorPosts
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October 7, 2024 at 4:06 pm #603133
xkelmParticipantHello, I have such a problem on the site: on the shop page, when selecting a variable product, the choice of variation does not switch. On the single product page it works as it should. Only the visual switch does not work; when adding to cart, the selected variation is added
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You must be logged in to view attached files.October 8, 2024 at 6:37 am #603232
Hung PhamParticipantHi xkelm,
Thanks for reaching to us.
There are many errors in Console log related to JS.
You should Purge cache from plugins / CDN or disable it and check again, deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.
Regards,
October 8, 2024 at 10:57 am #603339
xkelmParticipantHello, before writing here, I definitely did that. I disabled absolutely all plugins – it doesn’t help! I don’t have a caching plugin on my site! This bug started after updating the theme.
October 8, 2024 at 11:38 am #603361
xkelmParticipantNow I did it again, leaving only two plugins Woodmart Core and WooCommerce and still this bug remains!
/wp-content/themes/woodmart/js/scripts/wc/quickShopVariationForm.min.js?ver=7.6.0:1
October 9, 2024 at 8:01 am #603569
Hung PhamParticipantHi xkelm,
To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.
Also, would you mind if I deactivate extra plugins for testing? Please confirm me back.
Regards,
October 9, 2024 at 1:34 pm #603711
xkelmParticipantThanks a lot for your help. Sent all the information privately
October 10, 2024 at 10:19 am #603971
Hung PhamParticipantHi xkelm,
Thanks for details.
The issue has been fixed. Please check your site again.
Regards,
October 10, 2024 at 3:13 pm #604109
xkelmParticipantHello, no, the bug remains, even with the plugins turned off. What exactly did you fix there? Everything remains as it was! And I also can’t leave all the plugins disabled, I don’t just need a blank with a theme
October 10, 2024 at 3:31 pm #604115
xkelmParticipantIn the mobile version the bug really went away. Not on desktop.
October 11, 2024 at 12:26 pm #604381
Hung PhamParticipantHi xkelm,
You need to clear browser cache and check again https://go.screenpal.com/watch/cZ6XQOVWtIE
Regards,
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