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Mobile Banner Alignment Issue on Actual Devices Despite Correct PC Preview

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #603225

    tradeadaptkorea
    Participant

    When uploading a mobile banner from a PC, the preview shows no issues with the margin, and adjustments to the side margins are reflected correctly, so everything appears to be set up well. However, after saving and checking on an actual mobile device, the mobile banner is shifted to the left and is not centered.

    Please check the enclosed file for better understanding.

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    #603368

    Hello,

    Now I have checked your site. It is showing fine.
    See screenshot for clarification:
    https://ibb.co/F0Gvgwt

    Best Regards

    #603890

    tradeadaptkorea
    Participant

    The mobile banner currently displayed on our website uses a slider. The mobile page you are seeing works fine. However, the issue we’re referring to occurs when we use the carousel; the banner shifts to the left. We are currently testing the carousel on our closed server. We want to use the carousel because when using the slider, the banners are not optimized properly for PC, mobile, and tablets, causing large gaps and improper display. Therefore, we plan to use the carousel feature, but we need to resolve the issue of the banner shifting to the left on mobile.

    #603978

    Hello,

    Please try using the carousel banner and sharing the WordPress login details so I can check it on your site and give you a possible solution.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)