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Icons not working on Mobile Menu

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • October 8, 2024 at 6:22 am #603229

    sfanous
    Participant

    Hi there,

    First off let me say, I think your theme is great! I have worked with several themes & this is one of my favorites.

    My issue is that some of the icons I have set in my mobile menu are not appearing. I have several categories and the icons are set for all of them. Certain top level categories are not showing the icons as well as some of the sub menu categories.

    Not sure what the issue is. Seems like something is wrong.

    Thank you

    October 8, 2024 at 10:19 am #603323

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know I will further check on your site and give you a possible solution.

    Best Regards

    October 8, 2024 at 3:19 pm #603436

    sfanous
    Participant

    Hi,

    I have tried deactivating all the third party plugins & still face the same issue.

    This is a brand new install. There were not many 3rd party plugins to begin with.

    Thank you

    October 9, 2024 at 8:47 am #603576

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please give me the site access as an administrative role so i will check and give you a possible solution.
    https://ibb.co/Jxfy0BH

    Best Regards

    October 9, 2024 at 3:34 pm #603749

    sfanous
    Participant

    Site access was provided in the private content section.

    Cheers

    October 9, 2024 at 4:01 pm #603761

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry I am unable to edit the theme settings on your site. Please give me the site access.
    https://ibb.co/Jxfy0BH

    Best Regards

    October 9, 2024 at 6:01 pm #603826

    sfanous
    Participant

    Sorry. The issue has been resolved. It was caused by ModSecurity.

    Thank you

    October 10, 2024 at 9:00 am #603941

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You are Most Welcome.

    We are glad that you managed to solve the problem yourself. You are Great!!!

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

    October 10, 2024 at 5:25 pm #604154

    sfanous
    Participant

    The issue of the restricted access has been resolved. The original issue of the icons on the mobile banner is still not working.

    October 11, 2024 at 9:46 am #604279

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Your issue has been resolved. Check back your site and check the issue.

    See Screenshot for clarification:
    https://ibb.co/Zd6JVj7

    Best Regards

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