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Variation images not showing

Viewing 6 posts - 1 through 6 (of 6 total)
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  • October 11, 2024 at 11:11 pm #604513

    i.gonzalezd
    Participant

    Hello, I’m having a bug in my shop with the variation images.

    Currently I’m displaying the product variations in the shop, and when I click a couple of specific products, the product page doesn’t show the image gallery, but if I refresh the browser then they appear.

    Please scroll to the bottom and click over the last two shown there (link in the details).

    Thanks for your time.

    Best,

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    October 12, 2024 at 11:55 am #604560

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have checked your site. It is working fine.
    See Video for clarification:
    https://uploadnow.io/f/286dDk3

    Sometimes, outdated or cached files can cause display issues. Check back your site after completely clearing the browser cache.

    Best Regards

    October 14, 2024 at 4:07 pm #604908

    i.gonzalezd
    Participant

    Thanks for the reply, I record a video to show you that it isn’t always working:

    https://uploadnow.io/files/CQLdjQ2

    Thanks for the help.

    Best,

    October 15, 2024 at 9:24 am #605024

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Could you upload the video to another platform, please?

    Best Regards

    October 15, 2024 at 8:18 pm #605259

    i.gonzalezd
    Participant

    I attached it here.

    best,

    Attachments:
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    October 16, 2024 at 12:33 pm #605437

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)