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Woodmart Fail to load dropdown menus etc.

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #606415

    iliaskanellopoulos
    Participant

    I have update to latest version of Litespeed cache and since then woodmart menu and dropdowns not load, i have already deactivated all plugins exept woodmart core, Elementor and it doesnt fixed anything the problem is still there.

    #606527

    Luke Nielsen
    Keymaster

    Hello,

    Please send me access to that website so I can investigate that issue.

    Thank you in advance.

    Kind Regards

    #606539

    iliaskanellopoulos
    Participant

    Sure.

    #606666

    iliaskanellopoulos
    Participant

    When i change theme to Twenty Twenty-Four admin bar is displayed in front end.

    #606743

    Luke Nielsen
    Keymaster

    Hello,

    First, fix these issues https://take.ms/HRgQB that are related to your server. Here is an article with the possible solution – https://www.joshglasser.com/how-to-fix-err_http2_protocol_error-on-wordpress/

    Then clear the server/site cache and recheck the issue.

    Kind Regards

    #606751

    iliaskanellopoulos
    Participant

    Add the fix code nothing changed

    #607081

    Luke Nielsen
    Keymaster

    Hello,

    Please, confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back.

    Kind Regards

    #607106

    iliaskanellopoulos
    Participant

    Go for it

    #607363

    iliaskanellopoulos
    Participant

    Hello sir,

    Do you have any answer to the problem that occurred?

    #607371

    Luke Nielsen
    Keymaster

    Hello,

    Sorry for the delay. It looks like some 3rd party plugins affect the issue, here is a result – https://take.ms/h4Cdb

    Please disable all plugins except these ones:

    Elementor or WPBackary
    Woodmart Core
    WooCommerce
    Enable the Parent theme

    Then activate the plugins one by one, checking the issue to detect which one causes the problem.

    let me know the result.

    Kind Regards

    #607372

    iliaskanellopoulos
    Participant

    Sir I have already did this and it didn’t solved anything. Try open the blue menu drop down to see how it’s gets displayed. Also try edit/create a page with elementor after you see you can’t edit disabled the woodmart core plugin and try again and you ll see that elementor will load.

    #607379

    Luke Nielsen
    Keymaster

    Hello,

    The issue is in the “CookieYes | GDPR Cookie Consent” plugin, I have disabled it and the dropdowns started to work, and editing in the elementor as well, I left the video in your media, please check.

    Kind Regards

    #607383

    iliaskanellopoulos
    Participant

    I provide a video. Please check. Thank you.

    #607953

    Luke Nielsen
    Keymaster

    Hello,

    Could you please update the access to the admin panel – https://take.ms/sQV2U?

    Thank you in advance.

    Kind Regards

Viewing 14 posts - 1 through 14 (of 14 total)