Woodmart Fail to load dropdown menus etc.

This topic has 13 replies, 2 voices, and was last updated 3 weeks, 6 days ago by Luke Nielsen.

Viewing 14 posts - 1 through 14 (of 14 total)

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October 21, 2024 at 11:30 am #606415

iliaskanellopoulos
Participant

I have update to latest version of Litespeed cache and since then woodmart menu and dropdowns not load, i have already deactivated all plugins exept woodmart core, Elementor and it doesnt fixed anything the problem is still there.

October 21, 2024 at 3:22 pm #606527

Luke Nielsen
Keymaster

Hello,

Please send me access to that website so I can investigate that issue.

Thank you in advance.

Kind Regards

October 21, 2024 at 3:34 pm #606539

iliaskanellopoulos
Participant

Sure.

October 22, 2024 at 9:48 am #606666

iliaskanellopoulos
Participant

When i change theme to Twenty Twenty-Four admin bar is displayed in front end.

October 22, 2024 at 12:26 pm #606743

Luke Nielsen
Keymaster

Hello,

First, fix these issues https://take.ms/HRgQB that are related to your server. Here is an article with the possible solution – https://www.joshglasser.com/how-to-fix-err_http2_protocol_error-on-wordpress/

Then clear the server/site cache and recheck the issue.

Kind Regards

October 22, 2024 at 12:34 pm #606751

iliaskanellopoulos
Participant

Add the fix code nothing changed

October 23, 2024 at 2:27 pm #607081

Luke Nielsen
Keymaster

Hello,

Please, confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back.

Kind Regards

October 23, 2024 at 3:06 pm #607106

iliaskanellopoulos
Participant

Go for it

October 24, 2024 at 2:19 pm #607363

iliaskanellopoulos
Participant

Hello sir,

Do you have any answer to the problem that occurred?

October 24, 2024 at 2:25 pm #607371

Luke Nielsen
Keymaster

Hello,

Sorry for the delay. It looks like some 3rd party plugins affect the issue, here is a result – https://take.ms/h4Cdb

Please disable all plugins except these ones:

Elementor or WPBackary
Woodmart Core
WooCommerce
Enable the Parent theme

Then activate the plugins one by one, checking the issue to detect which one causes the problem.

let me know the result.

Kind Regards

October 24, 2024 at 2:29 pm #607372

iliaskanellopoulos
Participant

Sir I have already did this and it didn’t solved anything. Try open the blue menu drop down to see how it’s gets displayed. Also try edit/create a page with elementor after you see you can’t edit disabled the woodmart core plugin and try again and you ll see that elementor will load.

October 24, 2024 at 2:38 pm #607379

Luke Nielsen
Keymaster

Hello,

The issue is in the “CookieYes | GDPR Cookie Consent” plugin, I have disabled it and the dropdowns started to work, and editing in the elementor as well, I left the video in your media, please check.

Kind Regards

October 24, 2024 at 2:49 pm #607383

iliaskanellopoulos
Participant

I provide a video. Please check. Thank you.

October 28, 2024 at 10:15 am #607953

Luke Nielsen
Keymaster

Hello,

Could you please update the access to the admin panel – https://take.ms/sQV2U?

Thank you in advance.

Kind Regards
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