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problems with the thank you page

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  • October 24, 2024 at 9:31 am #607248

    rtingoa
    Participant

    Hello, good day

    I have a problem with the thank you page. After completing the purchase, I get a page with a 404 page not found error. I’ve had this problem for over a week and I can’t find a solution.

    Can you help me as soon as possible please?

    Can you perform purchase tests with the cash on delivery payment method to verify this?

    Purchase link:
    https://diaonce.co/aceite-de-oregano/

    I attach a screenshot and access data to my website.

    Attachments:
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    October 24, 2024 at 9:54 am #607265

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for contacting our support center.

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards

    October 24, 2024 at 10:08 am #607271

    rtingoa
    Participant

    I did a quick test with the TwentyTwenty theme and I’m still having the same problem.

    Can you help me check what’s going on please?

    October 24, 2024 at 12:38 pm #607329

    Artem Temos
    Keymaster

    It looks like it’s not a theme issue. Maybe you have some problems with your WooCommerce plugin configuration. Unfortunately, we don’t have a solution to this.

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