Home › Forums › WoodMart support forum › Shopping Cart Not Updated

Shopping Cart Not Updated

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • October 24, 2024 at 5:04 pm #607428

    plumbingsolutions.gr
    Participant

    Hi,

    When try to add a product in cart, when added not displaed in cart.

    Also when you are in cart, and upade quantity, not updated.

    Thanks.

    October 25, 2024 at 12:03 pm #607570

    Luke Nielsen
    Keymaster

    Hello,

    Please disable all plugins except these ones:

    Elementor or WPBackary
    Woodmart Core
    WooCommerce
    Enable the Parent theme

    Then activate the plugins one by one, checking the issue to detect which one causes the problem.

    Let me know the result.

    Kind Regards

    October 25, 2024 at 12:33 pm #607577

    plumbingsolutions.gr
    Participant

    We try to do that, but the problem still occures.

    I can sent you the credentials in order to check it please.

    Thanks

    October 25, 2024 at 4:55 pm #607659

    Luke Nielsen
    Keymaster

    Hello,

    However, I do not see credentials in the above message.

    Could you please send me admin access for further investigation?

    Kind Regards

    October 25, 2024 at 5:01 pm #607661

    plumbingsolutions.gr
    Participant

    I attached bellow.

    October 28, 2024 at 10:49 am #607978

    Luke Nielsen
    Keymaster

    Hello,

    It looks like something affects the cart, may I disable 3rd party plugins and enable the parent/default theme for testing.

    Thank you in advance.

    Kind Regards

    October 29, 2024 at 10:50 am #608319

    plumbingsolutions.gr
    Participant

    Sorry, but your response not help me. Which plugin affect the cart?

    I try to disable all plugins except these ones:

    Elementor or WPBackary
    Woodmart Core
    WooCommerce
    Enable the Parent theme

    But the problem still occurs.

    October 29, 2024 at 3:49 pm #608451

    Luke Nielsen
    Keymaster

    Hello,

    Can I do my own testing? For now, I think this is something related to the cache plugin but in any case, I need to do tests.

    Kind Regards

    October 29, 2024 at 3:53 pm #608452

    plumbingsolutions.gr
    Participant

    Sure, you can do that.

    Thanks

    October 30, 2024 at 6:22 pm #608825

    Luke Nielsen
    Keymaster

    Hello,

    We checked your site and we see that there is some custom code in the footer of the site that breaks the entire site:

    https://monosnap.com/file/podjbjuT03Jd9Sje8XjT4zOt5sOCh3

    https://monosnap.com/file/p0NqMjKG9XFc8S23G1TMxD0lw40siC

    Remove it and check

    Kind Regards

    October 31, 2024 at 5:46 pm #609096

    plumbingsolutions.gr
    Participant

    Υes, remove mailchimp script and works.

    Thanks for your help.

    October 31, 2024 at 6:18 pm #609098

    Luke Nielsen
    Keymaster

    Hello,

    You are welcome. Always remember that you can reach out to us with any questions you may have.

    Have a good day!

    Kind Regards

  • Author
    Posts
Viewing 12 posts - 1 through 12 (of 12 total)

The topic ‘Shopping Cart Not Updated’ is closed to new replies.