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Website Slides is loading slowly

Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • October 24, 2024 at 7:34 pm #607459

    jayceemersyntybnm8003
    Participant

    hello,
    I visit Web-Site Link via Incognito browser and true mobile device.
    but the website demo Slides is loading slow in computer and mobile device,
    the loading takes about over 1/2 minutes on computer and over 1 minutes on mobile phone.
    my network is ok,
    what is wrong with them? How can them be faster?

    October 24, 2024 at 7:42 pm #607462

    jayceemersyntybnm8003
    Participant

    I upload the video to show the website performance

    October 25, 2024 at 2:16 pm #607606

    Luke Nielsen
    Keymaster

    Hello,

    I do not think that the issue is in the Slider itself. The site in general loads slowly.

    Confirm permission to deactivate 3rd party plugins and enabling the parent/default theme so I can investigate that issue.

    Kind Regards

    • This reply was modified 3 weeks, 4 days ago by Luke Nielsen.
    • This reply was modified 3 weeks, 4 days ago by Luke Nielsen.
    October 25, 2024 at 3:27 pm #607632

    jayceemersyntybnm8003
    Participant

    OK，pls have a investigate

    October 26, 2024 at 3:12 pm #607805

    jayceemersyntybnm8003
    Participant

    no any news?

    October 28, 2024 at 12:19 pm #608051

    Luke Nielsen
    Keymaster

    Hello,

    Sorry for the delay.

    Currently, I see that a page loads more than 1s, here is a video – https://take.ms/xDyUz, even if it loads around 2s, it’s okay.

    Please clarify how to replicate the issue as you showed in your videos.

    Kind Regards

    October 28, 2024 at 2:04 pm #608100

    jayceemersyntybnm8003
    Participant

    Why was the website loading slowly before?
    Could you pls inform me how solve this problem?

    October 29, 2024 at 10:04 am #608293

    Luke Nielsen
    Keymaster

    Hello,

    In most cases, loading for 1-2 minutes is related to the unstable server. When it happens again, let me know.

    Thank you for your time.

    Kind Regards

    October 29, 2024 at 12:08 pm #608342

    jayceemersyntybnm8003
    Participant

    ok

    October 29, 2024 at 4:52 pm #608472

    Luke Nielsen
    Keymaster

    Hello,

    Great. Thank you for your time and have a good day.

    I hope you will not have the same issue again.

    Kind Regards

    October 29, 2024 at 6:21 pm #608507

    jayceemersyntybnm8003
    Participant

    Please clarify how to replicate the issue as you showed in your videos.
    —I want to know about website speed on difference device, so I try to open it on my computer and mobile phone.
    as you can see the photo the slide shown take about 10s
    on the mobile phone, the slide also was also slow

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    October 29, 2024 at 6:50 pm #608515

    Luke Nielsen
    Keymaster

    Hello,

    This https://take.ms/mBaPI diagram is related to all scripts, styles, fonts, images, not to the slider itself.

    On my side the page and slider load fast – https://take.ms/PzfuNV

    Kind Regards

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