Product Single Page Layout

This topic has 10 replies, 2 voices, and was last updated 2 weeks, 2 days ago by Hung Pham.

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October 25, 2024 at 12:45 pm #607587

marcosbeato
Participant

Good morning, we are having a problem with the product page model in which the image when scrolling the page inside the Elementor editor moves down the column and outside the editor in any browser it does not have this effect when scrolling.

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October 26, 2024 at 12:51 pm #607775

Hung Pham
Keymaster

Hi marcosbeato,

Thanks for reaching to us.

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Regards,

October 29, 2024 at 12:09 pm #608343

marcosbeato
Participant

Hi,

Yes sure,

Thank you.

October 29, 2024 at 4:24 pm #608462

Hung Pham
Keymaster

Hi marcosbeato,

Thanks for details.

I checked your site and could change details.

Can you please record a short video for better understanding to reproduce the issue on your site?

Best Regards

October 29, 2024 at 5:15 pm #608476

marcosbeato
Participant

Hi,

I sent you two videos explain what is the issue

Thank you!

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October 29, 2024 at 7:06 pm #608525

Hung Pham
Keymaster

Hi marcosbeato,

Thanks for videos.

Would you mind if I deactivate extra plugins for testing? Please confirm me back.

Regards,

October 31, 2024 at 2:35 pm #609025

marcosbeato
Participant

Yes, you could

November 1, 2024 at 12:27 pm #609230

Hung Pham
Keymaster

Hi marcosbeato,

Can you please change the account role to admin so I can check issue more deeply?

Meanwhile, please navigate to Theme Settings > Single Product > Enable the option Sticky Product.

Here is the Sticky Product Example:
https://woodmart.xtemos.com/shop/furniture/reflect-chest-of-drawers//?opt=product_sticky

If you turn on this option, the section with description will be sticky when you scroll the page. In case when the description is higher than images, the images section will be fixed instead.

If you have any questions please feel free to contact us.

Regards,

November 1, 2024 at 12:27 pm #609231

Hung Pham
Keymaster

Hi marcosbeato,

Can you please change the account role to admin so I can check issue more deeply?

Meanwhile, please navigate to Theme Settings > Single Product > Enable the option Sticky Product.

Here is the Sticky Product Example:
https://woodmart.xtemos.com/shop/furniture/reflect-chest-of-drawers//?opt=product_sticky

If you turn on this option, the section with description will be sticky when you scroll the page. In case when the description is higher than images, the images section will be fixed instead.

If you have any questions please feel free to contact us.

Regards,

November 4, 2024 at 12:47 pm #609706

marcosbeato
Participant

Hi Hung,

I change the account for Admin role for you may see the website.
I activate the sticky option, but not function.

Can you see what’s happen?

Thank you

November 5, 2024 at 8:01 am #609918

Hung Pham
Keymaster

Hi marcosbeato,

Please do the following in order to make your product image sticky.

Click on the column which contains the product image > Advanced tab > [XTemos] Extra > Enable Sticky Container option

https://ibb.co/ft0wM8Z

Regards,
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