Linked Variations Feature Does Not Work on Our Site
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Hello,
I read your document and although I followed all the steps, the Linked Variations feature was not activated in my products, can you help?
Hello, I found the problem. I had set up a WooCommerce layout builder specific to products and categories. When I disabled the template in the layout builder, the “Linked Variation” option became active on the product page. What is the reason for this error? Can you provide support.
– Additionally, the color sample size is in XXL mode, but I want to make it a little bigger, do you have any suggestions for special css code or similar? As far as I can see, the xxl frame size appears as 88×88 px, I want it to be larger
Hi Ecommerce,
Thanks for reaching to us.
To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.
Regards,
Hi, I am sending the information in the private area.
Hi Ecommerce,
1. I checked your site and didn’t see the products you mentioned in Custom single product layout. Can you please replicate so I can take a look?
2. Please add the below Custom CSS code to Theme Settings > Custom CSS > Global Custom CSS:
div[class*=wd-swatches]{
--wd-swatch-w: 1.2em;
--wd-swatch-h: 1.2em;
}
Regards,
I am sending you detailed information again,
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logged in to view attached files.
Hi Ecommerce,
Would you mind if I deactivate extra plugins for testing? Please confirm me back.
Regards,
Hi, you can try disabling it for a maximum of 15 minutes.
What is the latest status for this ticket?
When the Elementor product page template specific to the product is disabled, the ‘Linked Variations’ feature works. You can test it this way on your own demo pages as well. The Linked Variations issue is still unresolved.”
Hi Ecommerce,
Thanks for your patience.
I tested on my end with Layouts template and Linked variations still working fine.
Can you please record a short video for better understanding to reproduce the issue on your site?
Regards,
I made a detailed video about why Linked Variation isn’t working. I’ll send it in a private message. I kindly request that you resolve the issue. It appears that the custom conditional layout pages assigned to categories are preventing the linked variation feature from working.
This ticket is being responded to very late; there may be an issue with your notification screens. Please resolve this problem so we can close the ticket.
Hi Ecommerce,
Thanks for details and appreciate your patience but I cannot access to the your site due to it blocked.
https://ibb.co/QNKJFXg
Please make sure you disabled IP / Countries restrictions.
Regards,
Hello, will you be testing by deactivating other plugins? This can cause issues for us afterward. If you’re going to deactivate the plugins, I can create a staging mode. If no changes will be made to the plugins, I can resend the login details.
Access has been granted to the same information again; you can now access it.
Hello Ecommerce,
Navigate to Layouts > Edit Single Product Layout with Elementor and add the Linked Variation widget to the layout. https://ibb.co/xG2hB3K
Best Regards.
Thank you for the information. The Linked Variation feature appears very small on the product page. Is it possible to adjust the size of this area? I would like it to appear larger, but this option is not available in the theme settings. The visual has been provided in a custom field.
Hi Ecommerce,
Please add the below Custom CSS code to Theme Settings > Custom CSS > Global Custom CSS:
div[class*=wd-swatches]{
--wd-swatch-w: 1.2em;
--wd-swatch-h: 1.2em;
}
Regards,
Hello,
Thank you for your help. I have one more issue regarding this topic. I added the “linked variation” feature to two of my products, and it appears correctly on the product page, but I can’t switch from the second product to the first. What should I do? Did I set up the linked variation incorrectly? Could you check it, please? I’m sending the product links in the private field.
The code you provided also affected the appearance of variant products in the grid view. What is the method to enlarge the relevant area only for products with ‘Linked Variant’?
div[class*=wd-swatches]{
–wd-swatch-w: 1.2em;
–wd-swatch-h: 1.2em;
}
Hi Ecommerce,
This is all because you used the same term in the attribute in these products, and it must be different for this to work.
For e.g, the attributes should be the same, only different terms, for example, 1 product should have the attribute Malzeme and the term DKP, another product should also have the attribute Malzeme but the term should NOT be DKP.
Also, to increase the size of the Swatch, you can use these options https://ibb.co/pQFwmDN
Regards,
.
