Home › Forums › WoodMart support forum › Linked Variations Feature Does Not Work on Our Site

Linked Variations Feature Does Not Work on Our Site

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • October 28, 2024 at 6:14 pm #608182

    Ecommerce
    Participant

    Hello,
    I read your document and although I followed all the steps, the Linked Variations feature was not activated in my products, can you help?

    October 28, 2024 at 6:41 pm #608189

    Ecommerce
    Participant

    Hello, I found the problem. I had set up a WooCommerce layout builder specific to products and categories. When I disabled the template in the layout builder, the “Linked Variation” option became active on the product page. What is the reason for this error? Can you provide support.

    – Additionally, the color sample size is in XXL mode, but I want to make it a little bigger, do you have any suggestions for special css code or similar? As far as I can see, the xxl frame size appears as 88×88 px, I want it to be larger

    October 29, 2024 at 8:47 am #608260

    Hung Pham
    Keymaster

    Hi Ecommerce,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    October 29, 2024 at 8:29 pm #608537

    Ecommerce
    Participant

    Hi, I am sending the information in the private area.

    October 30, 2024 at 2:15 pm #608719

    Hung Pham
    Keymaster

    Hi Ecommerce,

    1. I checked your site and didn’t see the products you mentioned in Custom single product layout. Can you please replicate so I can take a look?

    2. Please add the below Custom CSS code to Theme Settings > Custom CSS > Global Custom CSS:

    div[class*=wd-swatches]{
	--wd-swatch-w: 1.2em;
  --wd-swatch-h: 1.2em;
}

    Regards,

    October 30, 2024 at 2:31 pm #608730

    Ecommerce
    Participant

    I am sending you detailed information again,

    Attachments:
    You must be logged in to view attached files.
    October 31, 2024 at 5:31 pm #609090

    Hung Pham
    Keymaster

    Hi Ecommerce,

    Would you mind if I deactivate extra plugins for testing? Please confirm me back.

    Regards,

    October 31, 2024 at 5:34 pm #609093

    Ecommerce
    Participant

    Hi, you can try disabling it for a maximum of 15 minutes.

    November 1, 2024 at 5:20 pm #609317

    Ecommerce
    Participant

    What is the latest status for this ticket?

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)