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Shopping cart not opening after product is added to cart

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • October 28, 2024 at 6:39 pm #608188

    moxagency
    Participant

    Hello, I have an issue with shopping cart that when product is added to cart, the cart doesn’t slide out. In the settings I have turned on “Display widget” after adding product to cart.

    Thanks

    October 29, 2024 at 11:12 am #608326

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Navigate to Theme Setting > Shop > Shopping cart widget > Choose action after add to cart button.

    Navigate to WooCommerce > Setting > Products > Enable AJAX add to cart buttons on archives.
    https://prnt.sc/7WwjYQEdcMh8

    If you have any questions feel free to contact us.

    Best Regards

    October 29, 2024 at 11:37 am #608331

    moxagency
    Participant

    Hello, yes, both options have been turned on, however it is still now working. DO you have some other idea we could try?

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    October 29, 2024 at 2:22 pm #608418

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    October 29, 2024 at 3:38 pm #608443

    moxagency
    Participant

    Hello, sending it to you now 🙂

    October 30, 2024 at 9:11 am #608607

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please update the new version of the theme “WOODMART WordPress NEW: 7.6 RELEASED”, update the required plugin, and check the option.
    https://xtemos.com/docs-topic/update-the-theme/

    If the issue remains, turn off all of the plugins not related to the theme, refresh your cache, and check if the problem persists.

    If the issue still remains, let me know and I will check and give you a possible solution.

    Best Regards

    October 31, 2024 at 5:27 pm #609088

    moxagency
    Participant

    Hello, I tried it but can’t seem to resolve it.

    Could you please take a look at it?

    Thanks.

    November 1, 2024 at 8:28 am #609145

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please keep all the plugins that are not related to our theme temporarily turned off.

    Best Regard

    November 1, 2024 at 5:53 pm #609325

    moxagency
    Participant

    Done.

    November 2, 2024 at 9:55 am #609377

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Now check back your site and check the issue.

    Best Regards

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Viewing 10 posts - 1 through 10 (of 10 total)