I have a question for you. I’m not sure if this is an issue or if it’s supposed to work this way.
I’ve configured the sold counter with these settings: https://imgur.com/a/tsRdzrT
I have a product that has sold 981 times: https://imgur.com/a/INiid9w, but on the front end, it’s only showing 222 pieces sold: https://imgur.com/a/K2ybake.
Why is this happening?
Could it be related to the inventory number? Our stock is updated daily from our invoice provider.
Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.
Hello!
Thank you very much for your response.
Attached the login details.
Also, this is a live site, please be careful with the changes you are going to make so that everything remains functional.
Waiting for your reply,
Thank you!
Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know I will further check on your site and give you a possible solution.
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