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Unable to update WoodMart Theme, causing vulnerability Issues

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • October 30, 2024 at 4:01 am #608552

    myoneaddress
    Participant

    Hello,
    I hold a valid license for the WoodMart theme, but I’ve been unable to update it, which is causing a vulnerability on my website. Here are my current setup details:
    WordPress Version: 6.6.2
    Active Theme: WoodMart (Version 7.2.3)
    Current Plugin: XT Variation Swatches for WooCommerce Pro (Version 1.8.5)
    PHP Version: 8.2.24
    Could you please let me know how to fix this issue?

    October 30, 2024 at 4:13 am #608556

    myoneaddress
    Participant

    Hi, Further to my previous message regarding the WoodMart theme update, I tried again and received the following error:

    ‘An error occurred while updating WoodMart: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature.’

    I look forward to hearing from you.

    October 30, 2024 at 2:33 pm #608737

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Try to do the following to update the theme:
    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
    2. Go to Dashboard -> Updates and click on Check Again.
    3. Activate the theme with your purchase code again.
    4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    If you need help, feel free to contact us.

    Best Regards.

    October 30, 2024 at 11:13 pm #608859

    myoneaddress
    Participant

    Hello,

    I followed all the steps provided, but I’m still unable to update it. I’ve attached screenshots of the issue.
    I’d like to resolve this as soon as possible due to the potential security risks. Are there any other solutions you recommend to address the problem?
    I look forward to hearing from you.

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    October 31, 2024 at 11:15 am #608921

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You can download the latest version of the theme from ThemeForest and upload a zip file via Appearance -> Themes -> Add new -> Click on the “Replace current with uploaded” button and then you will update the theme to the latest version.

    Best Regards

    October 31, 2024 at 5:22 pm #609087

    myoneaddress
    Participant

    Thank you, it worked. Best regerds.

    November 1, 2024 at 9:37 am #609153

    Aizaz Imtiaz Awan
    Keymaster

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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Viewing 7 posts - 1 through 7 (of 7 total)

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