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Can’t view shopping cart in Safari

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  • #609122

    TradeSurvey
    Participant

    Hi,

    Currently using WoodmartVersion: 7.6.0 and just noticed that I can’t view the cart if I’m testing in Safari. Also tested by backup on the staging site (WoodmartVersion: 7.5.1) and have the same issue. All works fine in Chrome, Firefox and Safari on iPhone. Switched theme to Storefront to test and all OK.
    Please can you advise how to fix?

    Many thanks

    #609123

    TradeSurvey
    Participant

    Sorry corrected login details

    #609227

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know I will further check on your site and give you a possible solution.

    Best Regards

    #609279

    TradeSurvey
    Participant

    Hello,

    I’ve deactivated all the 3rd party plugins one by one and tested each time. I still have the issue where the shopping cart widget that flie out when you add an item to your basket does not appear in Safari on a macbook computer. I just get the black tranparency which darkens the screen.

    Many thanks

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    #609745

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I checked the site on a MacBook using the Safari browser, and the cart is functioning perfectly (Video: https://monosnap.com/file/KVhpVOxXLdbFT6hmdvNZ6SC4YG88xq). I suspect it’s likely due to an outdated browser version.

    If it’s not working for you, please specify your device model, macOS version, and Safari version you are using.

    Best Regards.

Viewing 5 posts - 1 through 5 (of 5 total)