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Issue with Out of Stock Display and Waitlist for Variable Products in Woodmart T

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #609129

    lebaseziremelorin
    Participant

    Hello,

    I’m experiencing an issue with the out-of-stock display and waitlist functionality in the Woodmart theme. Here’s the problem:

    When a product is set as “simple” and goes out of stock, the product page correctly displays a red “Out of Stock” message. Below this message, a waitlist box appears, allowing customers to enter their email and join the waitlist for restock notifications.

    However, when a “variable” product goes out of stock, the waitlist box doesn’t show up. Instead, the variation selection dropdown still appears, but it shows no options when clicked. There’s no “Out of Stock” message, and the waitlist feature is entirely missing.

    Could you please help me resolve this issue so that out-of-stock variable products display an “Out of Stock” message and allow customers to join the waitlist, just like simple products?

    Thank you for your assistance!

    Best regards,
    Melorin

    #609176

    Luke Nielsen
    Keymaster

    Hello,

    I would like to request temporary admin access to the website to take a better look at the issue there.

    Thank you in advance.

    Kind Regards

    #609355

    lebaseziremelorin
    Participant

    Hello,

    Thank you for your response. I’ve created a temporary admin account for you to access the website and investigate the issue further.

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Viewing 3 posts - 1 through 3 (of 3 total)