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How to get a new license?

This topic has 1 reply, 2 voices, and was last updated 1 year, 8 months ago by Aizaz Imtiaz Awan.

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November 1, 2024 at 8:24 pm #609345
avtoexsport1984
Participant
Good day. I bought the woodmart theme

But after installation, there was a crash with WordPress and I had to delete everything and completely reinstall WordPress and reinstall your template. But when entering the license, I see a message that this license has already been used.
How can I now reinstall your template on the same domain https://adstreetlook.com.ua/ if the license received upon purchase no longer activates the theme?
https://prnt.sc/1uEt7kGlXF9G
- This topic was modified 1 year, 8 months ago by Aizaz Imtiaz Awan.
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November 2, 2024 at 11:39 am #609412

Aizaz Imtiaz Awan
Keymaster
Xtemos team

Hello,

As we can see, your purchase code has already been activated. If you want to activate it again, you need to remove all the activations in your account first. You can do this on this page https://xtemos.com/my-account/

After this, you will be able to activate the theme with your purchase code without any issues. Note that you can activate it twice: one on your development website and one on the production.

Best Regards
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