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Popup won’t delete

Viewing 7 posts - 1 through 7 (of 7 total)
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  • November 4, 2024 at 3:03 am #609581

    David-1959
    Participant

    Hi,

    I have a problem with a popup that won’t dissapear even though it’s deleted. I have deleted the popup, emptied the trash. Cleared all caches.

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    November 4, 2024 at 11:55 am #609678

    Hung Pham
    Keymaster

    Hello David-1959,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Best Regards,

    November 4, 2024 at 1:27 pm #609722

    David-1959
    Participant

    Hi Hung,

    Link below.

    November 4, 2024 at 4:43 pm #609793

    David-1959
    Participant

    Hi Hung,

    Do manage to solve the problem?

    Sincerly,

    David

    November 5, 2024 at 7:12 am #609908

    Hung Pham
    Keymaster

    Hello David-1959,

    Thanks for details.

    I checked your site and popup has been removed https://ibb.co/B4bXfTj

    Please let me know if you resolved issue by yourself.

    Regards,

    November 5, 2024 at 10:45 am #609948

    David-1959
    Participant

    Hi Hung ,

    Yes it’s solved but no thanks to you. Your slow response is not well appricated and I had to take help elsewhere.

    Next time I want support I hope I get somebody else then you.

    November 5, 2024 at 12:07 pm #609989

    Hung Pham
    Keymaster

    Hello David-1959,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    Regards,

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Viewing 7 posts - 1 through 7 (of 7 total)