This feature worked for a while, but I noticed the page loaded slowly and tracked it down to the swatch images using the full image size, in my case it was a width of ~2400 but contained in its correctly sized container.
To fix the image size I followed instructions on Xtemos help pages and set
Appearance -> Customise -> WooCommerce -> Product Images -> Thumbnail to 500
I thought all was well, but a few weeks ago when I added another product variation (baby blue) I noticed it was not using the product variation image, rather it was using the Product -> Attribute – Color’s Image
I later added more variations and the same thing, the product variation image is not working.
I eventually tracked it down to the file not existing in the uploads folder for that image size.
I re-ran the thumbnails process and the images were there and in the right size, but not with scaled in the name for example
Orange Fortune Dragon which works is https://shop.scanimals.net/wp-content/uploads/2024/10/IMG_7932-scaled-500×375.jpg
Black Silk not had IMG_8392-500×375.jpg but did not have IMG_8392-scaled-500×375.jpg , so did more digging.
I tried all the following (with cache plugin disabled and cloudflare disabled), clearing cache etc.
– regenerate thumbnails
– removing dimensions of images in theme customisation
– a new size for thumbnails
– disable “Use images from product variations” and re-enable
– deleted custom items variation image and then re-selecting it
None of these items work and I am stuck and now asking for help.
Please see page at https://shop.scanimals.net/index.php/product/fortune-dragon/
As mentioned Baby Blue, Black Silk, Black Gold Silk are all not working.
please recommend what to do now?
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