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Blog post page

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • November 4, 2024 at 7:20 pm #609848

    senka.rankovic
    Participant

    Hello,
    When I choose large image for single post design, the title on the post is not showing and the image also not shoing.
    Also, on posts there are no recomended posts and they are enabled.
    Can you help?

    November 5, 2024 at 10:27 am #609940

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    November 5, 2024 at 2:38 pm #610032

    senka.rankovic
    Participant

    I’ve shared the details with you.
    Thank you

    November 5, 2024 at 3:31 pm #610061

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know I will further check on your site and give you a possible solution.

    Best Regards

    November 5, 2024 at 4:55 pm #610098

    senka.rankovic
    Participant

    The problem is still there, after deactivating plugins.
    I can’t desable plugins and leave it because it’s a live shop. I use plugin for deactivating plugins Health Check & Troubleshooting.
    Please use it for troubleshoot

    November 6, 2024 at 9:52 am #610195

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please, confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back.

    Best Regards

    November 6, 2024 at 1:27 pm #610294

    senka.rankovic
    Participant

    Like I told U in the previous mail, we can not deactivate plugins, please use plugin on my site from previous mail.

    November 6, 2024 at 3:12 pm #610321

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Now check back your site and check the issue.

    Best Regards

    November 6, 2024 at 3:16 pm #610324

    senka.rankovic
    Participant

    I can see the image and the title now, thank you, but recomended posts are not shown on the end of post.

    November 7, 2024 at 8:37 am #610428

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    In order to display related posts, you need to create tags and then put these tags into the posts. The posts having equal tags will be displayed as Related posts.

    Best Regards

    November 7, 2024 at 4:24 pm #610544

    senka.rankovic
    Participant

    Thank you, everything works now.

    November 8, 2024 at 10:01 am #610657

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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