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Ajax search not working

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • November 7, 2024 at 12:44 pm #610498

    Ramialshami
    Participant

    Hello,

    I have an issue with Ajax search.
    Please check the video and advise.

    https://www.hippovideo.io/video/play/2E-CWBE2r9H9AxK2SIcl1uu_9c2KnX3E8NmhqEO0HJE

    Thanks

    November 8, 2024 at 9:39 am #610652

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Navigate to WoodMart -> Header builder -> enable the “Search with AJAX” in the settings of the Search element: https://prnt.sc/Naw2Qb4hQbkA

    If the issue remains, Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Also, check your footer widgets and copyrights. There is some unclosed HTML tag there that breaks your website structure.

    Best Regards

    November 13, 2024 at 2:48 pm #611893

    Ramialshami
    Participant

    Hello,

    Please have a look at the video (See the video please, Your last reply would be different if you have seen my previous one
    https://www.hippovideo.io/video/play/gp8r0LmsWWpM2_I1GyB1V7QNUWubmgQ6IlBtqjqsaQA

    Thanks for the notification about the unclosed tag.
    Would you please refer to it as I see it normal https://prnt.sc/u0Lo3WAXqcKF

    Thanks

    November 13, 2024 at 3:39 pm #611912

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Your given login details are not working. Please share the correct login details then I will check the issue and give you a possible solution.

    Best Regards

    November 13, 2024 at 4:04 pm #611917

    Ramialshami
    Participant

    Done

    November 14, 2024 at 3:20 pm #612168

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    In the Theme Settings, you have disabled the autocomplete library required for AJAX search functionality (see screenshot: https://monosnap.com/file/D2BLrFh15BJZy2ZDKeTVCUBagQfkH3). Please chooses “On Demand,” and everything should work correctly.

    Best Regards.

    November 14, 2024 at 3:52 pm #612183

    Ramialshami
    Participant

    Solved

    Thanks a lot

    November 15, 2024 at 9:38 am #612315

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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Viewing 8 posts - 1 through 8 (of 8 total)

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