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Single Product Page – Add To Cart Issue with Multi Currency

Viewing 8 posts - 1 through 8 (of 8 total)
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  • November 9, 2024 at 4:34 pm #611054

    zafer
    Participant

    When you add a product to the cart on the single product page, it adds the product as the base currency. This only happens on the add-to-cart button and sticky add-to-cart button on the product page. Sample image is attached.

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    November 9, 2024 at 6:00 pm #611066

    zafer
    Participant

    Also free shipping bars are not compatible with multi currency. It is being calculated incorrectly and free shipping prices are looks extremely high.

    November 9, 2024 at 6:24 pm #611067

    zafer
    Participant

    I noticed that it calculates the exchange rate twice.

    Let me explain it like this: Let’s say there is a product worth $100. And multi currency is active. The exchange rate is in a currency that is 3x and we added it to the cart, and it should appear as 300 (currency).

    Since the theme calculates the exchange rate twice, it multiplies it by 3 twice. In other words, it displays it as 900 (currency).

    When dynamic discounts are active, there is also this problem on the card and checkout pages.

    I was generally happy with the theme, but when multi currency was activated, I encountered many errors.

    November 11, 2024 at 6:10 pm #611376

    Hung Pham
    Keymaster

    Hello zafer,

    Thanks for reaching to us and appreciate your patience.

    To assist you in the best possible manner, I kindly ask that you provide me temporary wp-admin info (wp-admin URL, username, password) to Private Content area, this will allow me to thoroughly investigate and address your concerns in a more efficient.

    Kind Regards,

    November 11, 2024 at 10:29 pm #611434

    zafer
    Participant

    Thanks Hung!

    November 12, 2024 at 11:26 am #611565

    Hung Pham
    Keymaster

    Hello zafer,

    Thanks for details.

    Please clear browser cache, purge cache of plugin / server and check again. https://ibb.co/4YsxpWS

    Kind Regards,

    November 12, 2024 at 12:33 pm #611581

    zafer
    Participant

    Hi, Hung. Thanks for your feedback. I guess there is a misunderstanding. I recorded a video about the issues. I hope I could explain it in detail.

    Thank you.

    November 13, 2024 at 5:16 pm #611938

    Hung Pham
    Keymaster

    Hello zafer,

    Thanks for your patience.

    1. It means you need to add more items to meet free shipping requirements, so it can’t be the same as price of products you added.

    I suggest you check the following articles on how to adjust the shipping:

    https://10web.io/blog/how-to-set-up-shipping-in-woocommerce/
    https://woocommerce.com/document/setting-up-shipping-zones/

    2. Single product page

    You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    Kind Regards,

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