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Parallax Effect Not Working on Mobile

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • November 9, 2024 at 7:01 pm #611070

    mansoorn
    Participant

    Hi,

    The parallax effect on website isn’t working on mobile devices. Could you let me know how to enable it for mobile?

    November 11, 2024 at 10:58 am #611189

    Luke Nielsen
    Keymaster

    Hello,

    Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please? Also, clarify where exactly it’s not working.

    Kind Regards

    November 11, 2024 at 12:52 pm #611241

    mansoorn
    Participant

    Hello,

    Thank you for reaching out!
    Please check the details.

    November 11, 2024 at 3:45 pm #611313

    Luke Nielsen
    Keymaster

    Hello,

    Here is a video from my side

    Please send me a video from your side for a better understanding. Also, try to clear the mobile/browser cache and recheck the issue.

    Kind Regards

    • This reply was modified 1 month, 2 weeks ago by Luke Nielsen.
    November 11, 2024 at 4:13 pm #611332

    mansoorn
    Participant

    Hello,

    Thank you for sharing the video. However, I’d appreciate it if you could delete the video link, as I’d prefer it not be publicly accessible.

    I’ve tested the issue on both iPhone and Android devices, cleared the mobile/browser cache as advised, and unfortunately, the problem still persists.

    Please check the video link.

    Kind Regards,
    Mansoor

    November 12, 2024 at 1:46 pm #611612

    Luke Nielsen
    Keymaster

    Hello,

    I have contacted the developer’s team and they confirmed that I made a mistake and that parallax on mobile does not work in our theme, this is due to the technical limitations of real mobile devices, sorry.

    Kind Regards

    November 12, 2024 at 3:12 pm #611637

    mansoorn
    Participant

    Hello,

    Thank you for clarifying that! I hope you’ll consider adding parallax feature to the theme in the future if possible. Thanks again for your assistance.

    Best regards,

    November 12, 2024 at 3:16 pm #611639

    Luke Nielsen
    Keymaster

    Hello,

    Always remember that you can reach out to us with any questions you may have.

    Have a good day!

    Kind Regards

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Viewing 8 posts - 1 through 8 (of 8 total)

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