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All sites are in English

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  • November 14, 2024 at 10:54 pm #612269

    Nathamejia
    Participant

    Hello, I manage more than 15 e-commerce with woodmart in Spanish, I use loco translate and yesterday all the websites were completely in English as if there had been an update and many important parts were changed to the English language, I have tried to modify Because of Loco Translate but everything is already translated into Spanish, I save changes again and nothing happens, my sites had been in Spanish for a long time and now it doesn’t allow me to change the texts from English to Spanish, absolutely all of them were modified to English and I need them to be in Spanish, please help me with this urgently.

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    November 15, 2024 at 12:32 pm #612377

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Can you please share the WP admin login details of your site so I will check and solve the issue on the site.

    Best Regards.

    November 15, 2024 at 10:00 pm #612563

    Nathamejia
    Participant

    Of course, the strange thing is that this happened on all the websites that I currently have with woodmart, which was the list that I sent you in the previous message….

    November 16, 2024 at 2:03 pm #612635

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Can you please share the FTP or Capnel login details so I will check issue from the server. I think it is the cache issue. There is no issue from the site or Loco translate plugin.

    Best Regards.

    November 16, 2024 at 6:09 pm #612679

    Nathamejia
    Participant

    ok I’ll send you the information internally

    November 16, 2024 at 6:23 pm #612680

    Nathamejia
    Participant

    New acces

    November 18, 2024 at 4:38 pm #612990

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    May be there is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.

    Best Regards.

    November 18, 2024 at 8:26 pm #613156

    Nathamejia
    Participant

    Look what I get in the notifications for loco traslate translations:

    Notice: Translations do not match the template. Run sync to update from woodmart.pot

    It is something that is happening with the translation because in terms of operation there is no problem, it is the translation, something was updated in the theme that does not match the translations that already came by default

    It seems very strange to me that they are third-party plugins, since nothing new has been installed… in fact, there are sites that have not been used in a long time, such as in the case of https://sachashoes.com.co/
    All e-commerces have been operating normally with the Spanish language for years and I have not had any problems with any of them until now, in which even websites that have not been used again were translated for no reason?

    The orangerosa.com.co website is already as it was, did you make any changes? Now it worked well, the texts came back in Spanish but it was just that one, otherwise all the sites remain the same, ….2 weeks ago I bought 2 Woodmart licenses that I am currently laying out and the same thing happened to them.

    there are more than 15 sites

    If you made some adjustment that could solve the problem, it may help others.

    Note: When I try to synchronize the translations in loco traslate, several lines of text are deleted, I don’t know something is happening with that, is there a possibility of translating the site completely into Spanish?
    https://i.postimg.cc/nc0LCnFK/sincronizar.jpg

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    November 18, 2024 at 8:29 pm #613159

    Nathamejia
    Participant

    Look what I get in the notifications for loco traslate translations:

    Notice: Translations do not match the template. Run sync to update from woodmart.pot

    It is something that is happening with the translation because in terms of operation there is no problem, it is the translation, something was updated in the theme that does not match the translations that already came by default

    It seems very strange to me that they are third-party plugins, since nothing new has been installed… in fact, there are sites that have not been used in a long time, such as in the case of https://sachashoes.com.co/
    All e-commerces have been operating normally with the Spanish language for years and I have not had any problems with any of them until now, in which even websites that have not been used again were translated for no reason?

    The orangerosa.com.co website is already as it was, did you make any changes? Now it worked well, the texts came back in Spanish but it was just that one, otherwise all the sites remain the same, ….2 weeks ago I bought 2 Woodmart licenses that I am currently laying out and the same thing happened to them.

    there are more than 15 sites

    If you made some adjustment that could solve the problem, it may help others.

    Note: When I try to synchronize the translations in loco traslate, several lines of text are deleted, I don’t know something is happening with that, is there a possibility of translating the site completely into Spanish?

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    November 19, 2024 at 3:12 pm #613427

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have checked this site and all is working fine: https://naranjarosa.com.co/

    I did not find the issue on the site. Can you please tell me on which site the translation is not working?

    Best Regards.

    November 19, 2024 at 5:59 pm #613522

    Nathamejia
    Participant

    That was what I wrote to you yesterday, that naranjarosa.com.co is already working well. Did you make any changes? Because all the other websites I have with Woodmart have the same thing happen to them! They are all in English and they are sites that were in Spanish, I leave you the links internally

    It is as if they had been updated and the translation does not match the words of the theme. Yesterday I sent you a screenshot of what is appearing on this website manuelvega.com that is also made with woodmart

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    November 20, 2024 at 2:02 pm #613771

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have done the translation on 2 more sites for you. Now, please for the other sites, please follow the below steps:

    1. Update all the theme plugins first from Appearance >> Install Plugins
    2. Install the Automatic Loco translation plugin on the site.
    3. After install the plugin activate the plugin
    4. Then go to Loco >> Themes and plugins >> then open the Woodmart and Woocommerce language files
    5. Click the sync button for both theme and woocommerce language files to update the language files.
    6. click the auto translate button for both theme and Woocommerce translation
    7. Then after completing the translation,click the save button then the translation will done.
    8. Clead all the cache from the Lightspeed cache plugin that you are using on all sites.

    Best Regards.

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