Issue with Displaying Discount Price in Quick View Mode
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I am experiencing an issue with the theme. The discounted price is not showing in the Quick View mode for products. The discount appears correctly on the product page and in the catalog, but when using the Quick View, only the original price is displayed.
Could you please advise on how to fix this issue? Let me know if you need access to the admin panel or any further details about the setup.
Smaller print screen in the app.
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Hi 9466363,
Thanks for reaching to us.
I checked that product and didn’t see the discount price. I also tested on my end and discount products showed in the quick view very well. https://ibb.co/Gc0t5wq
You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.
Best Regards.
The discount is generated by the b2b king plugin. The discount works in the store catalog and on the product page, but there is no discount on quick view.
Hi 9466363,
Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins, and we can not provide support for such plugins. Sometimes, but not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.
Thanks for understanding our limitations. Let me know if you have any questions.
Regards,
The problem has been solved, I updated the b2b king plugin
Hi 9466363,
Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!
Regards,
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