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Elementor 500 Error

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  • #613319

    juli
    Participant

    Hello support-team,

    i have some issues with Woodmart and Elementor Pro since some days. If I created a new layout (all the other layouts works fine) for a product a 505 error appears at the productpage (see attachment) All the “old” products works fine – only new products will not work and I do not know why.

    I deactivated all third party plugins and the problem still exists. If I activated the theme storefront and disable woordmart and woodmart core everything works fine. So I think its a problem beetween woordmart and elementor. I changed elementor to an old version as well and clear all the databases with WP Optimize but nothing helped.

    In the private section I send you the Admin login. Please solve the problem fast because our shop is still live.

    Thanks a lot.

    • This topic was modified 13 hours, 19 minutes ago by juli.
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    #613483

    Hello,

    I have checked your site and the “Test Layout” layout is working fine on your site.

    Best Regards

    #613571

    juli
    Participant

    But the product, which is only connected with “testlayout” do not work (500 error) If I deactivated your woodmart stuff the product is shown in storefront.

    https://altgeist.de/produkt/vw-t3-3er-sitzbank-hinten-klappbar-individuelle-stoffauswahl/

Viewing 3 posts - 1 through 3 (of 3 total)