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Woodmart and WPBakery

Viewing 11 posts - 1 through 11 (of 11 total)
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  • November 21, 2024 at 3:02 am #614023

    scherpablo
    Participant

    Hello, today I updated the Woodmart theme to version 8.0 and it also asks me to update WPBakery, but in the Woodmart plugins section I still don’t see the update for WPBakery and my website design is broken, everything is aligned to the left. How do I fix this? Thank you very much.

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    November 21, 2024 at 9:54 am #614069

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    November 21, 2024 at 12:15 pm #614196

    scherpablo
    Participant

    The administrator data is:

    • This reply was modified 1 year, 8 months ago by Artem Temos.
    November 21, 2024 at 12:27 pm #614211

    Artem Temos
    Keymaster
    Xtemos team

    Please use the Private content field to post your website information. And send us your website URL as well.

    November 21, 2024 at 12:42 pm #614219

    scherpablo
    Participant

    send…

    November 21, 2024 at 12:44 pm #614228

    Artem Temos
    Keymaster
    Xtemos team

    We don’t see any problems with your website now. Please clear the cache and test again. Here is a screenshot https://gyazo.com/4c3ba56644a518369c7474e3dab18afc

    November 21, 2024 at 1:05 pm #614240

    scherpablo
    Participant

    I deleted the browsing data from the browser and now everything is centered, but the size of the product cards was changed, they were rectangular and now they are square, and that causes the images to be cut off…

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    November 21, 2024 at 1:13 pm #614250

    scherpablo
    Participant

    That’s it, the aspect ratio of the images was changed in the Wooccomerce customization options.
    Now, regarding the WPBakery update version, 8.0.1, when will it be available?

    November 21, 2024 at 4:12 pm #614320

    Artem Temos
    Keymaster
    Xtemos team

    We are glad that you sorted it out.
    We will update the plugin on our server once it is uploaded by the author to Codecanyon.

    November 21, 2024 at 5:11 pm #614382

    scherpablo
    Participant

    Ok perfect. Thank you very much. And do you know how long that usually takes approximately?

    November 21, 2024 at 5:42 pm #614399

    Artem Temos
    Keymaster
    Xtemos team

    It usually takes a few days.

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Viewing 11 posts - 1 through 11 (of 11 total)