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Header banner display

Viewing 8 posts - 1 through 8 (of 8 total)
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  • November 21, 2024 at 10:20 am #614092

    gzlongjuanfengkj
    Participant

    Hello, I have enabled the Header banner in the theme settings. We need to display text in a fixed way, so we can only use HTML Block to achieve it, but there are two problems: 1. Why is it not displayed on the homepage? 2. Why is the height of the notification bar in the mobile phone terminal incomplete? How to solve it?

    November 21, 2024 at 10:38 am #614110

    gzlongjuanfengkj
    Participant

    In addition, how to turn off the shortcut buttons on the product image on the mobile phone, only display the product image, not the shopping cart and wishilist buttons floating on it, the computer version keeps the current effect unchanged, only the mobile device

    In addition, how to adjust the position of the tawk.to customer service button on the mobile phone a little higher, so that it does not block the bottom navigation, nor the shopping cart button drawn on the side, but not too high from the bottom, how to adjust it, there is no setting for adjusting the position in the tawk.to settings, you may need to help specify how to customize the tawk.to position height code

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    November 21, 2024 at 10:42 am #614115

    gzlongjuanfengkj
    Participant

    The automatic Frequently bought together
    function of your theme cannot select product attributes for the second product. How can I set it so that all Frequently bought together
    products can select attributes, rather than having only fixed attributes? How can I set it or add some custom code to achieve the effect we want, as shown in the screenshot

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    November 22, 2024 at 1:21 pm #614640

    Hung Pham
    Keymaster

    Hi gzlongjuanfengkj,

    Thanks for reaching to us.

    I see you are using outdated WoodMart theme and WoodMart Core plugin, please create a dev site and update theme and core plugins to the latest version and let me know if it helps.

    Devsite – also called a Staging platform where you can test issues, enable/disable features/plugins thus such changes will affect the main site. The below article will help you to create it:

    https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

    Regards,

    November 25, 2024 at 7:02 am #615331

    gzlongjuanfengkj
    Participant

    I have uploaded the latest version of the theme. Does Woodmart Child also automatically become the latest version? Why can’t I see any difference from the original website? What has been upgraded? Has the new version solved the problems I mentioned above?

    November 25, 2024 at 10:39 am #615383

    gzlongjuanfengkj
    Participant

    Hello, why is there a black line under the auto-play video after upgrading the theme? It wasn’t there before. How to remove this black line? Please see the screenshot and product link

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    November 25, 2024 at 3:31 pm #615580

    Hung Pham
    Keymaster

    Hi gzlongjuanfengkj,

    Thanks for your patience.

    1. Would you mind if I deactivate extra plugins for testing? Please confirm me back.

    2. There is no black line on my end, please let me know if you resolved it https://ibb.co/bmnBSWT

    Regards,

    November 26, 2024 at 8:37 am #615860

    gzlongjuanfengkj
    Participant

    Why, you can’t see the black line, it’s obvious, it didn’t exist before, it only appeared after the upgrade, you can suspend all plugins except Elementor and WooCommerce, otherwise it will affect the normal operation of the website, please help me find out what causes the black line frame and how to remove it

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