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Upgraded to 8.0 and lost ability to add HTML block as menu items

Viewing 6 posts - 1 through 6 (of 6 total)
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  • November 21, 2024 at 10:56 pm #614464

    cc-7620
    Participant

    I had header drop downs where I used HTML Blocks as menu items. This was an option in the left menu in adding in menu items. I updated to 8.0, saw those menus disapear and then went into the header menu and it showed an error and the HTML block option is now gone

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    November 22, 2024 at 10:21 am #614529

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    November 22, 2024 at 6:14 pm #614809

    cc-7620
    Participant

    The only thing I did yesterday was upgrade to 8.0 and install WProcket. I am now realizing I lost all these menu options in my left sidebar (see attached image).

    My site is under development. Feel free to disable whatever you need for testing.

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    November 22, 2024 at 7:31 pm #614834

    Artem Temos
    Keymaster

    Sorry, but the password seems wrong and we can’t access. Also, please keep all plugins that are not related to our theme temporarily turned off.

    November 22, 2024 at 7:35 pm #614838

    cc-7620
    Participant

    Thank you for the fast response. I thought you were not going to be able to check until after the weekend so I did a restore from a backup. I then updated everything again and its fine now. I installed WP rocket but it cant seem to reach their activation servers. I did whitelist the IP but still not working. I can check with them on that.

    November 22, 2024 at 7:36 pm #614839

    Artem Temos
    Keymaster

    OK, please let me know if if you face this problem again so we can check.

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Viewing 6 posts - 1 through 6 (of 6 total)