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[URGENT] Layout Broken After Update to v8

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • November 23, 2024 at 3:03 pm #615032

    Mike
    Participant

    Hello, please check the private content, we have a serious issue after we update the theme to v8.
    we can’t disable any plugin or theme its a live website.

    November 23, 2024 at 3:50 pm #615052

    Mike
    Participant

    We check it on a staging site, the problem its happen also there with all plugin disabled, so it looks that the latest version somewhere is conflicting with wp bakery (also latest version)

    November 23, 2024 at 5:46 pm #615115

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    November 23, 2024 at 6:25 pm #615123

    Mike
    Participant

    i told you already we disable all the plugins on a staging site and issue persists. Check private for login details

    November 23, 2024 at 6:52 pm #615139

    Artem Temos
    Keymaster

    We don’t see these problems on your website now except page title alignment https://gyazo.com/b21eeb0b3c6640aaa9327076844f19ff

    November 23, 2024 at 6:53 pm #615140

    Mike
    Participant

    check product page, its full width

    • This reply was modified 2 hours, 43 minutes ago by Mike.
    November 23, 2024 at 6:59 pm #615144

    Mike
    Participant

    here are the login details of live website. On the stage site you can see product page layouts that i imported from demo presets, you will see that the half of product page is ok and the other part is full width

    November 23, 2024 at 7:21 pm #615150

    Mike
    Participant

    i found the first problem with the header. Its happening when the Header bottom its set to sticky, if i disable it then the blank space its removed and the header is placed correct on the container.

    The problem with the product page remains the same

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Viewing 8 posts - 1 through 8 (of 8 total)