Removing a product from compare not in the main language does not work

This topic has 5 replies, 2 voices, and was last updated 16 minutes ago by Alex.

Viewing 6 posts - 1 through 6 (of 6 total)

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November 25, 2024 at 4:20 pm #615640

Alex
Participant

The essence of the problem:
Products added to the comparison list not in the main language cannot be removed

Note.
– These same products can be removed if you switch to the main language
– There is no such problem with the wishlist, the removal works there in any language
– I have Polylang, W3 total cache, Speculative loading and other plugins installed

Important: I have excluded the compare pages and the wishlist from caching. I also have caching disabled for administrators, but the problem persists

November 26, 2024 at 9:41 am #615870

Artem Temos
Keymaster

Hello,

Thank you so much for purchasing our theme and contacting our support center.

As we can see, your compare page is cached, and that is why it doesn’t work as expected. You need to exclude it from the cache https://gyazo.com/4a5e8fc39e16eb478ff67659e7778905
If you have trouble with this, you need to refer to the cache plugin’s documentation or contact its support for help.

Kind Regards
XTemos Studio

November 26, 2024 at 12:17 pm #615985

Alex
Participant

I have disabled the caching plugin one by one:
Page Cache
Database Cache
Object Cache
Browser Cache

And now the caching plugin is completely disabled

The problem persists. So the reason is not in the plugin cache

November 26, 2024 at 12:19 pm #615986

Artem Temos
Keymaster

Please open the source code and scroll to the bottom to see if the page is still cached or not. Send us a screenshot please.

November 26, 2024 at 12:26 pm #615992

Alex
Participant

The page is not cached.

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November 26, 2024 at 1:17 pm #616025

Alex
Participant

I also noticed a very strange behavior. It occurs if you refresh the page several times, open the page code in the browser tab by right-clicking and clicking the delete button.

What is really strange: with such actions, after a certain time, the entire comparison block changes to the main language (although the page language is different), where the delete button works.

I attach a video
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