transfer purchase code theme support to other account
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Hello.
I would like to know how I can transfer my client’s purchase code for theme(Woodmart) support so that he can create an account at https://xtemos.com/forums/ in order to create tickets under his email address.
Regards George
Hello,
You can deactivate your current license in your account https://xtemos.com/my-account/ and send that license key to your client, so he can register an account based on this license key with his own email.
Kind Regards
Hello Luke.
I disabled it, but the customer can’t register.
After disabling, I see the following.
Attachments:
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logged in to view attached files.
Hello,
Please send your code via the private area so we will remove it from your account. And then the customer will be able to activate it.
Kind Regards
Hello Luke.
Below is the purchase code.
Regards George
Hello,
We have removed the code, so now try to activate it on the client’s account.
Thank you for your time and patience.
Kind Regards
.
