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double display of tax and shipping costs

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  • November 28, 2024 at 12:42 pm #617057

    takumibe
    Participant

    Hello, we are using the Germanized plugin with Woocommerce. We need to display info on shipping costs, tax and delivery time with the product. The problem is that all these information show double, please see screenshot. What can I do to solve this?

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    November 28, 2024 at 3:31 pm #617176

    Luke Nielsen
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like WooCommerce Storefront to understand if it is our theme issue or not?

    Also, send the access to the admin panel – https://take.ms/pCrJm

    Kind Regards

    November 28, 2024 at 6:22 pm #617263

    takumibe
    Participant

    Hi, thank you. I found out that the problem occurs only when “Extra Product Options & Add-Ons for WooCommerce” plugin is activated.
    And, you are right, as I have checked with Storefront, the same issue occurs , so probably it is not a theme issue.
    Thanks,
    Bernd

    November 28, 2024 at 7:19 pm #617292

    takumibe
    Participant

    I have another problem now: I wanted to check the above issue with the flatsome theme. When reactivating Woodmart, pages and Layout are damaged. Looks half way like flatsome. I tried with backup but no changes.

    I used the “basic” template. Can you please see and help? Login details are in extra info.

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Viewing 4 posts - 1 through 4 (of 4 total)